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MA Responds Volunteer Terms of Service

In times of emergency the need for volunteers to assist in providing aid to victims and families becomes critical. MA Responds is an integrated program that pre-registers medical and non-medical volunteers who have chosen to volunteer with participating locally organized Medical Reserve Corps (MRC) units, the state unaffiliated volunteers, and other volunteer groups. Please read the MA Responds Policy and Procedures Manual for further information about the MA Responds Program.

By using or registering on the MA Responds Site you agree to these terms and conditions ('Terms of Service') and the site Privacy Policy. You agree to accept notices electronically. Each time you use the site, you reaffirm your acceptance of the then-current Terms of Service. If you do not wish to be bound by these Terms of Service, you may discontinue using the site. You cannot use, access data or credentials, sign up, or register on the site until you have accepted these Terms of Service. If you do not agree to these Terms of Service, do not use this site. You may not use the site for any illegal or unauthorized purpose.

I hereby certify that all statements made in my application are true and I agree and understand:


I will use the MA Responds site for lawful purposes only. I will not post on or transmit through community areas (e.g., message boards, e-mail, calendars) or other means, any material that (1) violates or infringes in any way upon the rights of others, (2) is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, indecent, or otherwise objectionable, (3) encourages conduct that would constitute a criminal offense, (4) gives rise to civil liability, (5) violates any policies posted in any community areas or (6) otherwise violates any law. I also will not undertake any conduct that restricts or inhibits any other user from using or accessing the data on the site. Further, I agree not to collect or distribute information about the site users unless prior written permission is obtained from DPH. I agree not to reproduce, duplicate, copy, sell, resell, or exploit for any commercial purposes any portion of the site, or access to the site. All trademarks appearing on the site and on any site products are the property of their respective owners.

With the widespread use of cell phone cameras and other digital media devices, the MA Responds program cannot entirely prevent third parties from photographing or videotaping volunteers at public events. I understand that if I have concerns, it is my responsibility to prevent my image from being recorded or used.


Confidentiality of Medical Information / HIPAA Agreement
Consistent with applicable state and federal laws, the Principles of Ethics of both the American Medical and Hospital Associations, and established MA Responds policies and procedures, individuals who may come in contact with patients, information, and records, whether medical, financial, or any other, whether in electronic, written, or oral form, must agree to protect confidential information.


I understand that I must continue to adhere to these Terms of Service even after I leave the MA Responds Program.